Frequent Asked Questions!

Nexabyte is a high-speed digital aggregator. We act as a third-party bridge that connects Pakistani businesses and merchants to licensed, external payment gateway providers. We simplify the search process by providing a centralized, secure portal to the industry’s most reliable financial tools.

No. Nexabyte is not a payment processor or a bank. We provide the redirection technology that leads you to an authorized third-party gateway. All actual payment processing, data handling, and fund settlements occur on the secure servers of the provider you choose.

Absolutely. We utilize advanced SSL encryption and real-time monitoring to ensure that the “bridge” between our site and the partner gateway is secure. We only list providers that meet global PCI-DSS security standards, ensuring your data journey is protected from start to finish.

Since Nexabyte does not handle funds or store transaction data, we cannot see why a payment might have failed. If you experience a transaction issue, you should contact the customer support team of the specific payment gateway or your banking institution directly.

Our aggregation service is free for merchants and users. We do not charge you for the connection. Any fees, commissions, or subscription costs associated with your payment gateway are handled directly between you and the third-party provider according to their specific terms.